Our primary service focus is the delivery of Guest Services for the airline industry.

The focus of our aviation services is centered on providing not just worry free and safe outsourcing services to both domestic and international airlines, but to upgrade the quality of these services and their delivery.

They include all airport related Guest Service functions such as:

  • Check-in
  • Ticketing
  • Boarding
  • Flight Dispatch
  • Lounge
  • Ramp Supervision
  • Arrival
  • Weight and Balance
  • Centralized Load Control
  • Centralized Baggage Services
  • Centralized Operations Control
  • Reservation Call Center
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As an expansion of these services, we also offer:

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  • Station operations
  • Station administration and representation
  • Aircraft security
  • Terminal operations, gate control and surveillance

The delivery of these services is done with a permanent focus on safety and cost containment.

Dedicated management bridges the demands of staffing efficiency and variable customer needs.

Another key element in the delivery of our services is our focus on providing our clients with dedicated staff proficient in their language requirements.

Having the same staff promotes consistency in service delivery.

We encourage the usage of our client’s uniforms, thus creating a seamless public image.

511713745_1000Thank you for your interest and the opportunity to provide our Service solutions.

Please complete the below questionnaire or directly contact our Business Development or Airports Services team for assistance

Airline Name:

Airport/Location:

Flight Number in:

Flight Number out:

Aircraft Type:

Routing:



Aircraft configurations breakdown:

Flight Schedule:

Days of operations:

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Director Business Development

Mr. Jan R. Steinwald
Tel: +1 310 993 7672
FAX: +1 310 337 2710
Email: Jan@matrix-aviation.com

VP Airport & Contract Services

Mr. Borseen Oushana
Tel: +1 310 993 7671
FAX: +1 310 337 2710
Email: Borseen@matrix-aviation.com